LongTokens Privacy Policy

Last Updated: 5 December 2025

LongTokens is a digital currency brokerage and custody service available to private clients in Australia.

Please also read our Terms of Service, which describe the terms under which you use the LongTokens services.

Information We Collect

We collect information when you use and interact with our Services. This may include:

1. Account Information
To create a LongTokens account, you will provide an email address and physical address. You may also be asked to provide additional identity-related information for verification purposes.

2. Transactions
We collect and store all transactional and balance information. This information will always be available to you.

3. Customer Support
We may collect additional information that you provide to our customer support team when you contact us.

How We Use Your Information

We use the information we collect to:

• Provide the services and customer support you request;

• Verify your account and identity;

• Resolve disputes and troubleshoot problems;

• Prevent and investigate potentially prohibited or illegal activities, including violations of our Terms;

• Deliver targeted marketing or service updates, based on your communications preferences.

We will not use your information for purposes other than those disclosed above without your permission.

Marketing

Any communications we send to you will either relate to your account or the Services. If we send communications that are not account-specific, you will have the ability to opt out via an “unsubscribe” mechanism included in the message.

Accessing or Updating Your Information

You can manage, update, or request deletion of your information by contacting us in writing at contact@longtokens.com.

Global Operations

Although we operate primarily from Australia, your information may be transferred, processed, or stored in other countries where we have service providers or partners. We require all service providers to treat your information in strict confidence and to use appropriate security measures in accordance with this Privacy Policy.

Updates to This Privacy Policy

We may amend or update this Privacy Policy from time to time. Changes will be reflected by updating the "Last Updated" date at the top of this page. Your continued use of our Services constitutes acceptance of the revised Privacy Policy. If you do not agree, you must stop using our Services.

Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us at:
Email: contact@longtokens.com
Address: 117 Berkeley Street, Melbourne, VIC 3000, Australia

© 2025 Berkeley Ecommerce PTY LTD / LongTokens ABN 40 667 928 430

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Privacy Policy